Public first-aid services are provided by municipal health centres and the hospital. If you become ill and need urgent medical attention, you should contact
- Monday - Thursday at 08-15:30 and Friday at 09-15:30 Municipal Health Centre Kyllö (address Keskussairaalantie 20, tel. +358 14 266 2011) or Nova Health Centre (address Hoitajantie 3, tel. +358 14 266 0120)
- In the evenings and nights at 16-08 and during weekends: Hospital Nova of Central Finland (Keski-Suomen Sairaala Nova, address Hoitajantie 3). Call the Medical Helpline 116 117 (free of charge) before you go to the hospital!
- In urgent cases, dial 112 (general emergency number for ambulance, fire station, police. Free of charge)
Health centres charge an initial fee of approx. 28 € and the Central Hospital a fee of approx. 66 €. There may also be additional service fees, depending on the treatment. Please note that all non-permanent citizens, apart from the EU and EEA citizens, must pay for all treatments themselves and claim for a refund from their insurance company. The hospital fees may run high if you are not a citizen of the EU or EEA. Thus, if you come from a country outside the EU or EEA it is absolutely vital that you obtain private medical insurance to cover unexpected emergencies.
While studying in another member state, EU and EEA countries are entitled to the same benefits in case of an emergency (medical care required by the state of health, accident, sudden illness etc.) as the local population. The European Health Insurance Card certifies that you are entitled to these benefits. The card is standardized throughout the European Union and can be obtained from the social security institutions of the country where you are insured. Remember to obtain the card before your travel and present it when visiting the hospital or the health centre.
Pharmacies are usually open until 17.00 or 18.00. The University Pharmacy (Yliopiston apteekki) at Kauppakatu 39 (tel. +358 300 20200) is an exception - it is open from Monday to Saturaday 8.00-22.00 and on Sunday 10.00-20.00.