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Returning

Loans may be returned at the self-service return point, at the service point of the library during service hours, or through the hatch by the door of Lähde main entrance (when Lähde is closed). You do not need a library card to return items.

You can also return your loans by post to: 
Jyväskylä University Library/Circulation
P.O. Box 35 (B, Lähde) 
40014 UNIVERSITY OF JYVÄSKYLÄ

• The telephone number for is 029 4418059.
• If you have any questions about posting books, please contact the library service point: jykneuvonta@library.jyu.fi, tel. 040 805 3803.

Reminders, fines and suspension of borrowing rights

A reminder will be sent to you by post or email informing you of overdue loans.

• The fine for overdue loans is €0.30 per item per day.
• The fine for overdue short loans is €5 per item.

Fines will not accrue for the days on which the Library is closed. There are no overdue fines for university staff.

When your unpaid fines amount to €10 or more, your borrowing rights will be suspended. For university staff, borrowing rights (€10) are suspended when overdue items have not been returned despite reminders. Borrowing rights will be restored as soon as the overdue item is returned and the fines paid.

The maximum overdue fine is €50.

Out-of-date client details may also lead to the suspension of borrowing rights. Please contact the library to update your client information.

Invoicing and collection of fines

You will be invoiced for items that are not returned. If you return the item after the invoice has been sent, the price of the book can be reduced from the invoice. You will then have to pay the overdue fines and the invoicing charge of €10.

If you do not return the overdue items or pay the invoice by the due date, payment collection will be transferred to a debt collection agency. Once the debt collection agency has sent an invoice, you can no longer pay the invoice sent by the University. When you pay the invoice sent by the debt collection agency, you cannot get a refund on your payment even if you return the overdue items.

If you have not paid the invoice from the debt collection agency and you return the overdue items, the price of the items can be reduced from the invoice. You will then have to pay the fees of the debt collection agency, overdue fines on the items and the invoicing charge of €10.

Inquiries concerning invoicing should be directed to Anne Heinänen. Payment collection is the responsibility of .