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Finnish Student Health Service (FSHS)

The Finnish Student Health Service (FSHS) provides general health, dental and mental health services for Bachelor's and Master's level degree students who have joined the Student Union. When visiting a FSHS health care centre, please show your Finnish student card or the receipt showing that you have paid the Student Union membership fee.

Doctoral students and exchange students are not entitled to the services of the Finnish Student Health Service (FSHS). For more information on the healthcare options available for exchange students, please go to the section on Municipal Health Centres and Private Clinics below.  

How to pay the student healthcare fee?

Starting from 2021, degree students have to pay a healthcare fee to Kela once per term, in other words, twice a year. In 2023 and 2024, the fee is EUR 36.80 per term. You will not be billed for the healthcare fee, so you must pay the fee on your own initiative. The amount of the fee is set annually.

If you have social security coverage in another EU/EEA country or in Switzerland or the United Kingdom, you do not have to pay the healthcare fee. However, you can still use the services provided by the FSHS. 

How to pay the healthcare fee:

1. Pay the healthcare fee to Kela on your own initiative once per term, i.e., in spring and in autumn.
2. The due dates are determined based on the date on which you have registered as attending. The due date for the autumn term is 15 November, if you have registered as attending by 30 September. The due date for the spring term is 15 March, if you have registered as attending by 31 January. For other cases, please check the deadline on Kela's website.
3. The healthcare fee can be paid via .
4. If you do not pay the healthcare fee by the due date, Kela will send you a reminder. If the fee is paid after the due date, Kela will charge a fixed late-payment fee of EUR 5. If you do not pay the healthcare fee after having been reminded of it, Kela can withhold the fee and the late-payment fee from your study grant payments without consulting you. If the fee cannot be withheld from the study grant payments, the healthcare fee will be referred to the enforcement authority for collection.
5. Student healthcare fee in higher education

Exchange students do not need to pay the student healthcare fee as they are not entitled to FSHS services.
 

Self online service 

Self is the for managing health-related issues at FSHS.  You can use it, for example, to manage your appointments, chat with a health care professional or attend a remote clinic.  Sign up at the beginning of the semester and keep your contact details up to date throughout your studies.

First-year students' health check starts by completing a health questionnaire in Self. After completing the HealthStart questionnaire, you’ll receive feedback on your state of health and may be referred for health promotion services provided by the FSHS.

Cancellations

Cancellations should be made well in advance or at least 24 hours before the appointment. You can cancel your appointment in a one-hour notice. Please see the FSHS website for more information on  Please note that the penalty fee for no-show appointments will be charged for any appointments, group sessions and examinations that you do not cancel and do not arrive for, even if the appointment would have been free of charge.

Dental care

Degree students are entitled to get their first dental examination free of charge. Acute cases are treated within 1-7 working days.

Mental health

FSHS provides preventive mental health care, counseling, mental health examinations, and psychotherapy. The staff includes psychologists and psychiatrists and the consultation is free of charge.

Further information

Please see the  for further information.
 

Municipal health centres

Public first-aid services are provided by . There are 9 health centres in Jyväskylä, two of which are designated for areas with a lot of student housing:

• Nova Health Centre, Hoitajantie 3, tel. +358 14 266 0120.
• Kyllö Health Centre, Keskussairaalantie 20, tel. +358 14 266 2011.

You should use the services of the health centre of your area. The health centre of Keltinmäki, Kortepohja and Myllyjärvi is the Kyllö Health Centre. Those living in Ristonmaa, Kuokkala or city center should visit the Nova Health Centre. 

A fee (approx. 21 €) is charged of each visit. If you come from outside the EU or EEA, fees are higher and you must have insurance to cover the costs. Citizens of the EU or EEA should present their  when visiting a municipal health centre.

In case of emergency

In urgent cases, dial 112.

If you become ill and need urgent medical attention when the FSHS or municipal health centres are closed (in the evenings and nights at 16-08 and during weekends), contact the Hospital Nova. Call the Medical Helpline 116 117 (free of charge) before you go to the hospital. Address: Hoitajantie 3, Jyväskylä. 

The Hospital Nova charges an initial fee of approx. 42 €. There may also be additional service fees, depending on the treatment. Citizens of the EU or EEA should present their when visiting the Central Hospital.

Please note that non-permanent citizens, apart from the EU and EEA citizens and those who have domicile in Jyväskylä, must pay for all treatments themselves and claim for a refund from their insurance company. The hospital fees may run high if you are not a citizen of the EU or EEA or do not have domicile in Jyväskylä. Thus, if you come from a country outside the EU or EEA it is absolutely vital that you obtain private medical insurance to cover the costs.

Private clinics

There are several private medical clinics in Jyväskylä:

• Terveystalo, Väinönkatu 9, tel. +358 30 6000,
• Mehiläinen, Kauppakatu 35, tel. +358 10 414 00,
• Pihlajalinna, Cygnaeuksenkatu 8, tel. +358 10 312 118,
• Seppälääkärit, Ahjokatu 11, tel. +358 14 577 0100,

Some of the above-mentioned clinics also offer dental care. Below are a few more dental clinics: 

• Oral, Väinönkatu 30, tel. +358 10 400 3400, , open Mon-Thu 8-20,
  Fri 8-15
• Hammaslääkäriasema Hammassirkku, Vainönkatu 40, tel. +358 14 211 665, , open Mon-Thu 8-20, Fri 8-14

Medical insurance

It is important to know that at municipal health centres or at city hospitals the cost for treatment may total several thousands of euros. Therefore you are strongly advised to take out insurance before your arrival. Please read more about insurances.

Pharmacies

Pharmacies are usually open until 17.00 or 18.00. The University Pharmacy (Yliopiston apteekki) at Kauppakatu 39 (tel. +358 300 20200) is an exception - it is open every day 7.00-23.00.

Please note that you are allowed to bring a maximum of one year’s use of legally acquired prescribed and self-cure medicine from an EU and EEA country and a maximum of three month’s use of legally acquired prescribed and self-cure medicine from a non-EU and non-EEA country. You must be able to prove with a doctor’s prescription or a medical certificate that the prescribed medicine is intended for your own use. Note also, that a medicine you use may not be available in Finland and that it is strictly forbidden to send medicines to Finland by mail! For more information, please see 

Health-related self-care instructions 

Health village (Terveyskylä) is a public online service developed by Finnish university hospitals. The service includes e.g., .