Customer Service of the Jyväskylä University Museum – Privacy notice
What should you know about the processing of your personal data?
The Ä¢¹½Ö±²¥ collects personal data about you to carry out its duties. You have rights to this data, such as the right to access the data and the right to be sure that it is stored securely and only for the necessary time. Above all, you have the right to know the following:
- what information we collect about youand why,
- for how long, and where we keep this information, and
- to whom we share this information.
All of these points are explained in this privacy notice.
How to find the information you are looking for?
We have created this privacy notice to be as easy as possible to use and understand. That is why you will find the key points summarised under each section. If you are interested in knowing more, please follow the links in the sections or contact the data protection officer of the Ä¢¹½Ö±²¥.
Why we process your personal data?
Personal data is used to implement the customer services of the Jyväskylä University Museum, regarding, for example, visiting groups and guided tours. They are also used in the invoicing of pre-booked charged public services. Personal data is used in order to arrange the agreed services to the customers.
What data we process and how long?
The personal data will be processed only during the customer relationship. The data will be deleted at the latest 18 months after the customer relationship has expired.
For invoicing, the data will be stored in the bookkeeping system for six years, starting from the end of the calendar year during which the accounting period ends.
We process the following personal data:
- Name of the data subject, email and/or telephone number and billing information
- Other information provided by the customer regarding the implementation of the service ordered from the Museum
What rights you have and how to exercise them?
You have the following rights:
- Right to access your data.
- Right to have any incorrect information corrected.
- Right to have your data erased (right to be forgotten), in certain situations.
- Right to restrict processing.
- Right to have the responsible unit inform the party to which your data is disclosed of your data being corrected, erased, or the processing being restricted.
- Right to object processing, e.g. direct marketing.
- Right to have your data transferred from one system to another, when processing is based on an agreement or your consent.
- Right to be notified of any information security breaches resulting in a high risk.
- Right to file a complaint with the supervisory authority.
- Right to withdraw consent
You can exercise your rights by sending a request to the university's Registry Office. You can use the form on the Registry Office's website or send your request informally. Keep in mind that withdrawing your consent doesn’t change the processing that happened before the withdrawal.
Who can access your personal data?
The Museum’s visiting group and guided tour bookings plus further information will be entered into electronic reserve inventories and only the Museum personnel has access to these. The electronic systems are properly protected.
Printed personal data and invoicing information are stored in locked compartments, which only the Museum personnel has access to.
Also, the service providers we use can access your personal data in their role as data processors. However, these providers do not actively process your personal data, but they have access to it for maintenance reasons.
How to contact us?
If you want more information about the processing of your personal data, do not hesitate to contact our data protection officer via email or phone (+358 40 805 3297).
Contact information of units
Below you find the contact information of the responsible unit. If you wish, you can directly contact the unit instead of the data protection officer.
If you want to exercise your rights (withdraw your consent for example) you can contact the Registry Office by email: