Info package for a new student
As a new student, use these instructions to get your university user account and email address. Find out about the systems used at the Ä¢¹½Ö±²¥ and their purposes. Find computer labs on campus and see instructions for printing.

Table of contents
Where to get a user account?
Due to security reasons user accounts/passwords will not be delivered by email or phone. There are several ways to deliver the user account:
- Using Finnish online banking credentials at the service. This method is only applicable to students who have Finnish Social Security Number and Finnish online banking credentials with the verification of identity feature or mobile operator MobileID.
- Identifying yourself electronically through the Signicat system, where you are required to show your passport or European identity card and live video of yourself, so that your identification can be automatically verified. You will receive a link to this service by e-mail. This identification method is recommended for international students who do not have Finnish SSN and Finnish online banking/MobileID.
- By online video identification and by directly communicating and presenting your passport or the European identity card to the JYU staff. This method is targeted only at those who fail to identify themselves through the Signicat system mentioned above. You will receive instructions for the manual identification process if the Signicat identification process fails. Please note that the manual identification process is much more time-consuming and requires online meeting arrangements. The time zone differences can also present challenges. We strongly recommend that you activate your credentials as soon as possible.
- By showing your passport or European identity card at the check-in desk during the orientation programme.
- By showing your passport or European identity card at the Service Desk of the Digital Services.
Once you have received your account credentials in one of the ways mentioned above, please .
You should activate your user account before your studies begin, as you will need your user account as soon as you begin your studies.
Before you can activate the user account, your information must be in the JYU student register. If you are unable to activate your user account by authenticating with Finnish netbank account credentials, it is likely that your information is not yet available in the student register.
Make sure to keep your information up to date in the OMA service throughout your studies.
- Log into or > Oma - Personal information management
- Accept IT usage policy
- Change password
- Fill in contact information (if missing)
- Select default e-mail (at User account and email -page. JYU ISA mail strongly recommended, required by some JYU services)
- Activate Microsoft Office 365 services (at Services -page)
- Save all changes
- If you do not change password & set a default e-mail for student affilliation
- No access to JYU digital services
- Your user account will eventually be locked out
- More info in the accompanying email you received with the user account information