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Whocanattendthecoursesavailable on the Online Courses website? 

The courses are intended for everybody interested in the topic. The courses are part of the study provision of the University of Jyväskylä. 

Arethereanyspecificbasiceducationrequirements for thesestudies? 

No, there are no such requirements for these studies. However, in some studies the courses are to be taken in certain order. For example, before you can take the course BENY2022 PW MOOC II: Systems for planetary well-being (1 study credit), you must first take the course BENY2021 PW MOOC I: Introduction to planetary well-being (1 study credit). 

Possible requirements for prior knowledge are presented on the course page as well as on the website in connection with the course description. 

How can I registermyself for thesestudies? 

You can register yourself for the Open University studies through . Search the course from the course list and view the more detailed information on study schedules and registration periods. More specific . 

If you have any questions about registration, you can contact the Student and Academic Services at Open University (openuniversity@jyu.fi). 

Arethereanycoursefees? 

We offer both chargeable and free-of-charge courses. You can check specific prices from the course page. 
The fees at the Open University are based on the Government decree on fees for university services (1082/2009), the memorandum attached to this Decree as well as on related Government Decree on revising Section 2 in this Decree (1436/2014). Accordingly, the University may charge from a student for Open University studies at most 20 euros per study credit within the study rights. 

I havenotreceivedtheemailmessagethatshouldhavecontained a link to thecourse. How should I proceed? 

Log into the JYU Online Courses learning environment with your JYU user credentials and check if you can find the course from the list of your own courses. If not, please contact the Student and Academic Services at Open University (openuniversity@jyu.fi). 

I »å´Ç²Ô’thavetime to takethecourseafterall, can I cancel my registration? 

Registration for the studies is binding. If you cannot complete the MOOC course, you do not need to cancel your participation. However, you should cancel your participation if you are registered for other online courses than MOOCs at the JYU Open University. Cancelling does not void your right to take the course, neither will the possible course fee be returned, but cancellation saves you from a fail mark in your study register. You can cancel your participation by contacting the teacher. 

I have some questionsabout a course. Whomshould I contact? 

In questions related to course contents and procedures, you can contact the teacher. You can send messages to the teacher directly through the JYU Online Courses learning environment. 
If you have questions related to registration, study rights or study planning, you can contact the Student and Academic Services at Open University (openuniversity@jyu.fi). 

Will I get a coursecertificate of some kind? 

Once you have completed a course, you can download an official electronic transcript of records from the Sisu study data system. 

How will I get a mark for a completedcourse? 

Once you have completed all the tasks included in a MOOC course, a mark for the completed course is recorded in the Sisu study data system.  

How do I gettheusercredentials for the±«²Ô¾±±¹±ð°ù²õ¾±³Ù²â’ssystemssothat I start my studies? 

When you register yourself for the studies, you also create the JYU user credentials for yourself. Using the credentials, you can log in to  for course registrations as well as to the JYU Online Courses learning environment, where you can find the study instructions. 

You will need either a Finnish online bank ID, a valid EU ID, or a valid passport to register. 

You »å´Ç²Ô’t need to create user credentials if you only wish to view the course materials. 

I forgot my password. Whatshould I do? 

If you have forgot your password, you can change your password in . Click Sign in and enter your email address. Then click Forgot password and do the identity verification again. . 

I encountered a technicalproblem, wherecan I get help? 

You can get help in technical problems by contacting IT Services through the Report an incident form at the HelpJYU service. The form is available on the front page of . 

Please describe your problem as carefully as you can.