GET:ORG - Generative Technologies in Communicative Organizing

GET:ORG investigates novel forms of organizing that emerge through communication on digital platforms. The project seeks to understand the intricate dynamics of human and nonhuman agencies embedded within and produced by the increasingly complex sociotechnical conditions on digital platforms. The project focuses on automated technology and communicative AI as active participants in organizing in digital spaces.

Table of contents

Project duration
-
Core fields of research
Information technology and the human in the knowledge society
Languages, culture and society
Sustainable business and economics
Research areas
Emergent work in the digital era
Working life interaction
Department
Department of Language and Communication Studies
Co-operation
University of Helsinki, Tampere University
Faculty
Faculty of Humanities and Social Sciences
Funding
Research Council of Finland

Project description

GET:ORG investigates novel forms of organizing that emerge through communication on digital platforms, and seeks to understand the intricate dynamics of human and nonhuman agencies embedded within and produced by the increasingly complex sociotechnical conditions. 

This research foregrounds the role of platforms and automation as active participants in communicative organizing, challenging the conventional view of technology just as an infrastructure for organizing. We hypothesize that technology not only mediates but also generates, shapes, and institutionalizes organizational activities, reshaping power structures in profound ways. In particular, we theorize and empirically explore the agency of interactive and generative technologies, platform automation and communicative AI, in facilitating, breeding, and hindering organizing. We propose that the interplay of human and nonhuman social actors on digital platforms profoundly shapes organizing in the contemporary platform society.

Empirically, we engage in computational and qualitative interpretative analysis of digital communication data combined with technography analysis and user interviews. The project also develops a methodological framework that combines computational and interpretative approaches for analyzing digital communication datasets.

Project team

External members

Salla-Maaria Laaksonen

Title of Docent, University Researcher
University of Helsinki

Jukka Huhtamäki

University Researcher
Tampere University

Mia Leppälä

PostDoc Researcher
Tampere University

Erjon Skenderi

PostDoc Researcher
University of Helsinki

Sari Kivijärvi

Doctoral Researcher
Tampere University