KVVS110 Communicating in a Culturally Diverse Workplace (5 cr)
Learning outcomes
On completion of this course the student will be able to
- understand how cultural diversity may be related to interpersonal communication phenomena in the workplace
- apply communication concepts, theories and models to frame and address these phenomena
- critically discuss the ethical issues in communication in a culturally diverse workplace
- understand that cultural diversity may play out in complex ways, and that culture and cultural differences are not the sole forces shaping interpersonal communication in workplace contexts.
Study methods
Lectures, written group assignment
Content
This course explores communication phenomena in culturally diverse workplaces from an interpersonal and group perspective. We will look at such issues as organisational treatment of difference, communication in a multilingual workplace, cultural identity construction, relational development or the creation of a shared working culture.
Literature:
| ISBN-number | Author, year of publication, title, publisher |
|---|---|
| A selected set of articles. |
Assessment criteria
Passing the course requires completion of all required assignments in line with stated learning outcomes. An 80% attendance requirement is applied.
Assessment criteria for each grade
Grade-specific assessment criteria are introduced in the course.